Salesforce Solutions

We are a certified Salesforce Partner that provides both professional and managed services for Agentforce Life Sciences for Customer Engagement, Marketing Cloud, Health Cloud, Sales Cloud, and Service Cloud. That includes implementation, configuration, Ongoing Support, Email Template Design, and Journey Development. You can hand the work to us fully or have us collaborate with your team, whichever fits how you operate.

Health Cloud is Salesforce’s broader platform for managing patient and member relationships across healthcare. ALSCE is purpose-built for pharma, biotech, and medtech, with features for HCP engagement, clinical trials, and commercial operations. Many life sciences teams use parts of both, and we help you set up the right mix for your goals.

Yes. Salesforce can be configured and validated to support regulated processes like sampling, adverse event capture, and audit trails, using built-in tools such as Salesforce Shield. We handle the validation and quality control side, so your setup holds up to GxP and 21 CFR Part 11 expectations and stays audit ready as you make changes.

Yes, this is core to what we do, and the objective answer on timing is sooner than you think. Veeva CRM on Salesforce winds down by December 2029, and a full move to Salesforce Life Sciences Cloud, or a hybrid setup, takes planning, especially for smaller teams. We help you assess, clean, map, and migrate your data and rebuild your workflows, so you are not stuck competing for partners and budget in the late rush.

You do not have to rip everything out at once. A common approach is to use Salesforce as the engagement hub for commercial and medical teams while keeping Veeva Vault as the system of record for regulated content, then connecting the two. We help you plan that coexistence and integrate the platforms so data flows cleanly between them.

Managed Salesforce services mean we run and improve your Salesforce environment for you on an ongoing basis, covering admin, enhancements, data management, quality control, and help desk support. For small and mid-sized companies, that gives you experienced Salesforce and life sciences specialists without the cost and effort of hiring, training, and keeping a full in-house team. Since we provide these services for multiple clients, you benefit from the breadth of our team’s experience across various configurations.

Salesforce brings your sales, marketing, service, and medical data into one place, then layers AI on top through tools like Agentforce and Einstein. That means your reps and teams get a full view of each HCP and patient, plus next-best-action suggestions, so engagement is more relevant across every channel. We set this up around your specific commercial workflows. AI is also leveraged in day-to-day workflows like compliance-guided free text call notes and rep routing.